The use of non-voice channels to allow customers to engage with a brand is gathering pace; web-chat, BOTS and SMS are all relevant in today's fast paced and time sensitive culture to ensuring customers have a positive experience with your brand.
Tue 20 December 2016 14:00 – 14:30 GMT
Introduction and use cases - 10 minutes
Platform demonstration and use cases - 15 minutes
Q&A - 5 minutes
If you require any further information ahead of this session, please do not hesitate to contact Dynmark at email@example.com quoting TEXT CHAT in the subject line