Dynmark Team

Trusted SMS Communications

Dynmark introduces 'Text Chat' - an interactive SMS chat tool for customer service, assisted sales & non-voice support

Dynmark Team, Dec 16, 2016

Join us for a 30-minute webinar where we will highlight the growing demand for and the benefits of using SMS to 'chat' directly with customers as part of a Customer Service and assisted sales strategy.
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Keep the Christmas Magic alive with SMS

Dynmark Team, Dec 10, 2015

christmas.jpgWith Christmas being a very busy time of year and many of us already well into our shopping, it is clear the way we communicate has been revolutionised by mobile technology.  Shoppers can now walk down the aisles of stores with their smartphones browsing, comparing prices and purchasing with just a click of a button, making SMS a perfect channel to entice and motivate customers to make a purchase.

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Using SMS in Financial Services

Dynmark Team, Dec 3, 2015

mobilebanking.jpgWith mobile phones gaining coverage and presence every day, it has given banking services an opportunity to get closer to consumers more than ever before.  Around 88% of financial companies believe that by using SMS for b2c communications, they can deliver an excellent customer experience. 

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Dynmark Team, Nov 3, 2015

As more consumers become comfortable with using their phone to communicate with brands, 
companies are understanding the importance of using data wisely and that data analysis, is the key to ensuring you can achieve higher engagement, whilst increasing ROI.

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Dynmark Team, Oct 13, 2015

SMS is a highly versatile communication channel that is not only a successful channel on its own but is easy to mix and has become an essential part of effective multi-channel marketing.  The choice of marketing channels is critical to a successful l campaign and integrating your marketing efforts can help improve your campaigns, delivering better results for your business.

Multichannel marketing provides brands with more than one way to get profitable results, providing a range of options to deliver a prescribed customer journey. Here are some of the ways you can do this:

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using SMS to promote events

Dynmark Team, Oct 1, 2015

Organising an event can involve months of planning and SMS provides the perfect tool to connect with people as well as providing an excellent opportunity to promote a brand or product.  The most important part to planning any successful event is effective communication and as SMS is one of the most efficient ways to reach out to large audiences instantly, it should be a key part of an event planner's communications mix. Here are our some top tips to increase attendance at your next event.

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Top 10 Reasons to Use SMS

Dynmark Team, Sep 22, 2015

SMS is very versatile, and continually being used globally as a successful marketing channel throughout all industries. Business are always looking at ways to make their businesses more mobile-friendly and with SMS campaigns having over 7 times greater performance than email, SMS has become extremely successful offering the widest reach possible. With SMS proving to be one of the most essential tools for business, here are 10 excellent reasons why you should be using SMS for your next campaign.

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Supporting The Customer Journey With SMS

Dynmark Team, Sep 1, 2015

customer-lifecycleRetail has become a very personal experience and your customer’s journey is essential, from the moment the customer registers their interest in your company, through to the purchase and feedback. SMS can provide you with the ideal tool to promote, update customers with news, booking and order confirmations and most importantly, buy from you. You want customers to stay customers and the ways you can use SMS to ensure this and improve your customers journey are endless.

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When and Why Would You Use a Dedicated Long Number?

Dynmark Team, Aug 25, 2015

Dedicated long numbers enable you to have your own unique number for all your inbound and outbound messages, allowing you to send and receive SMS or MMS from the same number, every time. They are perfect for brands that want a permanent and powerful SMS presence, and are the most cost effective way of enabling 2-way messaging with your customers. By purchasing a dedicated number it enables you to receive SMS from any mobile user on any mobile network, worldwide.

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How SMS Marketing Can Work For Restaurants and Cafés

Dynmark Team, Aug 11, 2015

phone-coffeeSMS marketing has proven to be an effective approach to increase sales and build brand loyalty for restaurants and cafés. It is a fast, efficient and economical way to keep customers updated, allowing restaurants and cafés to engage on a personal level with customers at any time.

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