Dynmark introduces 'Text Chat' - an interactive SMS chat tool for customer service, assisted sales & non-voice support

Dynmark Team, Dec 16, 2016

Join us for a 30-minute webinar where we will highlight the growing demand for and the benefits of using SMS to 'chat' directly with customers as part of a Customer Service and assisted sales strategy.
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New customers now get 50 free credits for testing Dynmark services

Liz James, Apr 7, 2016

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Starting today, new free trial customers will be granted 50 free credits which can be used to send SMS to your account mobile number to test Dynmark SMS services; including, sending SMS, Phone Number Validation and Verify.

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Verify user mobile numbers using a simple REST interface

Liz James, Mar 14, 2016

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This week Dynmark adds a new service to its arsenal of SMS capabilities; Verify is a new REST interface that allows you to Verify that a user owns a mobile number they have provided. This service allows you to not only protect your business by ensuring the messages you send are delivered to the correct user, but also to protect your user by establishing a trusting relationship right from the moment the user signs up.

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Keep the Christmas Magic alive with SMS

Dynmark Team, Dec 10, 2015

christmas.jpgWith Christmas being a very busy time of year and many of us already well into our shopping, it is clear the way we communicate has been revolutionised by mobile technology.  Shoppers can now walk down the aisles of stores with their smartphones browsing, comparing prices and purchasing with just a click of a button, making SMS a perfect channel to entice and motivate customers to make a purchase.

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Using SMS in Financial Services

Dynmark Team, Dec 3, 2015

mobilebanking.jpgWith mobile phones gaining coverage and presence every day, it has given banking services an opportunity to get closer to consumers more than ever before.  Around 88% of financial companies believe that by using SMS for b2c communications, they can deliver an excellent customer experience. 

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INCREASE ROI WITH YOUR SMS

Dynmark Team, Nov 3, 2015

As more consumers become comfortable with using their phone to communicate with brands, 
companies are understanding the importance of using data wisely and that data analysis, is the key to ensuring you can achieve higher engagement, whilst increasing ROI.

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USING SMS AS PART OF A MULTI-CHANNEL MARKETING CAMPAIGN

Dynmark Team, Oct 13, 2015

SMS is a highly versatile communication channel that is not only a successful channel on its own but is easy to mix and has become an essential part of effective multi-channel marketing.  The choice of marketing channels is critical to a successful l campaign and integrating your marketing efforts can help improve your campaigns, delivering better results for your business.

Multichannel marketing provides brands with more than one way to get profitable results, providing a range of options to deliver a prescribed customer journey. Here are some of the ways you can do this:

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using SMS to promote events

Dynmark Team, Oct 1, 2015

Organising an event can involve months of planning and SMS provides the perfect tool to connect with people as well as providing an excellent opportunity to promote a brand or product.  The most important part to planning any successful event is effective communication and as SMS is one of the most efficient ways to reach out to large audiences instantly, it should be a key part of an event planner's communications mix. Here are our some top tips to increase attendance at your next event.

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Top 10 Reasons to Use SMS

Dynmark Team, Sep 22, 2015

SMS is very versatile, and continually being used globally as a successful marketing channel throughout all industries. Business are always looking at ways to make their businesses more mobile-friendly and with SMS campaigns having over 7 times greater performance than email, SMS has become extremely successful offering the widest reach possible. With SMS proving to be one of the most essential tools for business, here are 10 excellent reasons why you should be using SMS for your next campaign.

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Supporting The Customer Journey With SMS

Dynmark Team, Sep 1, 2015

customer-lifecycleRetail has become a very personal experience and your customer’s journey is essential, from the moment the customer registers their interest in your company, through to the purchase and feedback. SMS can provide you with the ideal tool to promote, update customers with news, booking and order confirmations and most importantly, buy from you. You want customers to stay customers and the ways you can use SMS to ensure this and improve your customers journey are endless.

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